Choose your dates and number of guests on any property page at livzen.ca. You will see live availability and a full price breakdown before you confirm. Booking direct means you deal with the LivZen team rather than a platform.
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Booking direct at livzen.ca avoids the service fees that booking platforms add at checkout. New guests who subscribe to our newsletter also receive 15% off a first stay.
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50% of the total is charged when you book. The remaining balance is charged 7 days before arrival.
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Yes. A $1,000 CAD pre-authorization is placed on your card one day before arrival and released five days after departure. It is a hold, not a charge — the money is not taken unless there is damage, though your bank may display it as pending during your stay.
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Cancellations made at least 14 days before arrival are refunded in full. Within 14 days of arrival, bookings are non-refundable.
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Any cleaning fee, taxes and other charges are shown in the full price breakdown before you confirm. Nothing is added after you book.
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Minimum stay varies by property and by date, and is longest over holidays and peak ski weekends. The booking calendar only allows valid arrival dates, so if a date can be selected the minimum is met.
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CITQ is the Quebec tourist accommodation registration required for legal short-term rentals. LivZen properties display their CITQ number on the property page where applicable.
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Yes. LivZen manages luxury chalets on behalf of owners, covering marketing, guest communication, maintenance and reporting. See the Partner With Us page or contact the team.
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The LivZen team serves guests in English and French, and the website is available in both.
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Email gaby@livzen.ca or call +1-514-924-3929. Office hours are Monday to Friday 9:00 am to 5:00 pm and Saturday 9:00 am to 3:00 pm.
